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Where to buy
Esplanade Box Office
Esplanade Mezzanine Level
Opening Hours – 12pm to 8.30pm (including Sundays and Public Holidays)

Esplanade Box Office will open 1 hour prior to show commencement for shows before 12 noon and will remain open up to half an hour after show commencement for shows starting after 8.30pm
SISTIC
Hotline : +65 6348 5555
www.sistic.com.sg
All other SISTIC authorised agents

Group/ Corporate Booking
Give your group the entertainment it deserves. With outstanding facilities, dazzling performances, arts exhibitions, shopping and dining facilities, you and your group can enjoy a complete Arts experience at Esplanade - Theatres on the Bay.
Group Benefits

 
Groups receive PRIORITY SEATING. Esplanade will reserve your seats immediately upon receipt of your booking form.
Your Group will be SEATED TOGETHER, subject to availability.
Corporate Hospitality packages are available and can be tailored to meet your Group's needs.
Guidelines

 
Minimum number of 20 tickets - Adjustments in group size may be made prior to final payment, subject to availability.
Once tickets are paid for, there will be NO REFUND, EXCHANGE OR CANCELLATION.
•  For ticketing enquiries/group booking on Esplanade Presents programmes, please call the Esplanade Group Sales team at +65 6828 8389 or email boxoffice@esplanade.com
•  Applicable only to Esplanade Presents programme
Ticketing Information
For Esplanade Presents Events Only
Lost Tickets
Please note that an administrative fee of $5 per ticket is payable for all Replacement Tickets issued.
Terms & conditions of issue:

Replacement Tickets will be issued for performances with reserved seating only.

 
No Replacement Ticket will be issued for general admission or 'free seating /standing’' performances.
Replacement Tickets are issued subject to patron's presentation of identification for verification.

 
Esplanade reserves the right to withhold issue of Replacement Tickets if patron's identification details do not match transaction records.
Cancelled Performance
Refunds are granted for cancelled performances only, subject to return of ticket and authenticity of purchase. Refunds will only be granted to the original purchaser of the ticket.
Restricted View Seats
Restricted view seats will be made available when the need arises. Sightlines of such seats are deemed less favorable than seats at other price categories .
Concessions & Packages
Applicable to Esplanade Presents events only

Concessions may be available for selected shows


 
 
Group bookings do not qualify for concession prices. Patrons with concession tickets are to present proof of their eligibility at the point of purchase.
Full Time students with valid student pass.
Senior Citizens (aged 60 years and above)
NSF personnel with valid SAF 11B (Military IC)

Please note that random checks on concession tickets will be conducted at the point of entry. Patrons unable to present proof of eligilibilty are required to upgrade their concession tickets to full price tickets.
School Group Booking Benefits

 
 
Schools receive the following benefits when they book tickets for Esplanade Presents programmes*. For every 20 student tickets purchased, accompanying teacher is granted 1 complimentary ticket.
Tote Board Arts Grant** and student prices are available for selected performances.
*For selected events only
 
 
**The Tote Board Arts Grant subsidises 60% (excluding GST) of the ticket price and is available to primary/secondary schools and junior college.
Guidelines

 
Minimum number of 20 tickets - Adjustments in group size may be made prior to final payment, subject to availability.
Once tickets are paid for, there will be NO REFUND, EXCHANGE OR CANCELLATION.


For ticketing enquiries/group booking on Esplanade Presents programmes, please call the Esplanade Group Sales Team at +065 6828 8389 or email boxoffice@esplanade.com
Ticketing Terms & Conditions
1.
 
 
 
 
 
The Promoter/Venue Owner and its agents and employees shall not be liable for any death, personal injury (unless such death or personal injury was caused by the negligence of the Venue Owner or its agent and employees), loss or damage however caused while in the venue nor are they liable for any complaint, claim, refund, or exchange for any reason whatsoever, including without limitation, cancellation or postponement of shows and/or performances.
 
2.
 
 
You voluntarily assume all risks and dangers incidental to the event whether occurring prior to, during or subsequent to the actual event, including any death, personal injury, loss, damage or liability.
3.
 
 
The Promoter/Venue Owner may alter, add, withdraw or substitute artists and/or the advertised details for an event, seating arrangements and audience capacity without prior notice.
 
4.
 
Trading or resale of tickets purchased is not allowed.
 
5. Tickets sold are non-refundable.
6.
 
 
 
 
Subject to the payment of a service fee and a minimum of 3 days notice, a ticket may be exchanged for a ticket of an equivalent value or, subject to cash top-up, be exchanged for a ticket of a higher value for the same show/performance, subject to availability. This is applicable to Esplanade Presents Shows only. (Subject to availability.)
 
7.
 
 
 
Infants or children below 6 years old will not be admitted unless permitted by the Promoter/Venue Owner. All other admissions are subjected to tickets being produced at the entrance. Latecomers will not be admitted until a suitable break (if any) in the performance.
 
8.
 
Student, Senior Citizen and other passes where applicable must be shown to obtain discounts (where applicable) and upon admission.
9.
 
 
No smoking, food, beverages, photography, audio or video recording is allowed in the venue unless otherwise stated by the Promoter/Venue Owner.
 
10.
 
 
 
The Promoter/Venue Owner reserves the right without refund or compensation, to refuse admission to any person whose conduct is disorderly or unbecoming, or if it is reasonably suspected that the ticket is stolen, counterfeit, damaged or unreadable or that it was reported lost.
11.
 
 
 
If you are photographed, filmed or taped, you consent to the Promoter/Venue Owner to broadcast, publish, license and use any photographs, films, recordings or images of you without compensation.
 
12.
 
The Promoter/Venue Owner may postpone, cancel, interrupt or stop the event due to adverse weather conditions, dangerous situations, or any other cause beyond his reasonable control.
13.
 
 
Any complaint regarding the event will be directed to and dealt with by the Promoter/Venue Owner.
 
14.
 
 
You agree to submit to any search for any prohibited items, including but not limited to weapons, controlled, dangerous and illegal substances and any recording devices.
 
15.
 
 
 
 
Replacement Tickets are issued subject to verification of the patron's details against purchase records and payment of an administrative fee. Replacement Tickets will not be issued if the authenticity of purchase cannot be accurately ascertained. Replacement Tickets will not be issued for free seating or general admission events.
 
16.
 
Both the Promoter and/or Venue Owner will be entitled to rely upon and enforce these terms and conditions.